Returns: Once your items are delivered, you have 7 days from the date of delivery to ship them back to us for a full refund. Returns shipped after the first 7 days will be eligible for store credit (store credits never expire). After 30 days, all sales are FINAL and returns will not be accepted.

If there is a problem with your order, please be sure to contact us immediately!

All returned merchandise must be in its original packaging. We do not reimburse shipping or return fees. 

Return Instructions: All returns must include a tracking number. Please provide us with the tracking number for your return (contact@jannahjewels.com). Failure to do so may delay the processing of your return/credit.

Return Address:

Gentle Breeze Books Inc
215-4974 Kingsway
Burnaby, BC V5H4M9

*Please note that we are not responsible for lost packages sent using your own shipping method. We strongly suggest using a trackable and insured shipping service. Shipment costs are nonrefundable.